Shipping policy

Thank you for shopping at daintycap. We are committed to delivering your premium hair restoration products safely and efficiently.

1. Processing & Delivery Times
Order Processing:** Orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.
Standard Shipping:** 5–7 business days within the United States.
Expedited Shipping:** 2–4 business days (available at checkout for an additional fee).

2. Secure Shipping & Signature Requirement
Due to the high value of Capillus® products, **all shipments require a direct signature upon delivery.** We do not ship to P.O. Boxes or military bases (APO/FPO). 
 Once the carrier marks the package as "Delivered" with a signature, daintycap is no longer liable for lost or stolen packages.

3. Shipping Confirmation & Tracking
You will receive a Shipping Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.